Saturday, December 1, 2007

Minute Tech 041: What Is A Call Center?

Pushing forward with another segment about the technology surrounding a Help Desk, What Is A Call Center asks about the general notion of a bank of phones and people awaiting calls, and touches upon Asterisk, the open source PBX software.

- E*Trade and Morgan Stanley suffer Subprime issues;
- Why use a Call Center?
- TechBurgh, Pittsburgh's tech video podcast.

Go to the Minute Tech iWeb page to subscribe or listen to this podcast: Minute Tech.

Show Notes

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