Not together enough this a.m.

What with news reading, mail reading and nemu-nemu.com comic reading, the show didn't come together this morning, considering I may need to hit the road early due to snowfall. I had resolved to get going earlier today...so here is what I'm thinking for this week: Winter Sports. I had a blast getting my sea legs back on the ice rink Saturday afternoon...and I want more! :-) Stay tuned.

..alex.

Minute Tech 042: Why Do I Like This Book?

Researching this podcast was fun (as they all are), though I wasn't sure what the main topic would be right away. I'm surrounded at home by books...but often us humans can't see the forest for the trees. I'm trying to help clean up around here, and I was searching for a gift for Larry, who's my long-time tai chi teacher and friend. The Light on Yoga book has been lurking around for many years...and while I want very much to read it...I also want very much to read many books. So, the best thing to do with top quality books that you know won't get read? Give them to somebody who you know will, uh, encourage you to make use of the contents! :-)

For the show today:

- iClone meets iPhone, and Columbus bumps the AMS;
- Why Do I Like This Book?
- 37Roses.com leads to a web journey.

Go to the Minute Tech iWeb page to subscribe or listen to this podcast: Minute Tech.

Show Notes

Minor Changes to Recording Minute Tech podcast

The minor change to recording the Minute Tech podcast is the use of my iSight webcam to record the show, extract the audio track from iMovie and paste into GarageBand. I knew that this capability existed, but hadn't tried it yet...this worked exceptionally well this morning. Only downside perhaps is greater susceptibility to ambient noise...but far less mouth noise and moving-the-mic-wires noises.

Oh, and also...GarageBand seemed unwilling to export the episode picture for the AAC file, with the inclusion of the iMovie audio import...I have no idea why... :-(

This change, in addition to improving the audio quality of the podcast (you can let me know if you agree), this change will put off the additional expense of purchasing a standard microphone setup...which makes the budgeting department here at home far happier...more important to budget for heating the house this winter than for podcasting equipment. Of course, the budgeting department just sprang for a second Drobo as a home NAS drive...but, well, there you go. ;-)

..alex.

Minute Tech 041: What Is A Call Center?

Pushing forward with another segment about the technology surrounding a Help Desk, What Is A Call Center asks about the general notion of a bank of phones and people awaiting calls, and touches upon Asterisk, the open source PBX software.

- E*Trade and Morgan Stanley suffer Subprime issues;
- Why use a Call Center?
- TechBurgh, Pittsburgh's tech video podcast.

Go to the Minute Tech iWeb page to subscribe or listen to this podcast: Minute Tech.

Show Notes

Minute Tech 040: How Do I Track Those Calls?

"Move with the motion of the planet - move with Taiji"

- AT&T - did they deep-six iPhone sales for the holidays?
- How Do I Track Those Calls?
- Yahoo's Experts get slammed.

Go to the Minute Tech iWeb page to subscribe or listen to this podcast: Minute Tech.

Show Notes

Minute Tech 039: What are the Three Most Important Parts of a Help Desk Call?

"Move with the motion of the planet - move with Taiji"

- Black Friday and Cyber Monday;
- What are the Three Most Important Parts of a Help Desk Call?
- my apology for audio quality, and more on short podcasts.

Go to the Minute Tech iWeb page to subscribe or listen to this podcast: Minute Tech.

Show Notes

Minute Tech 038: How to answer a Help Desk call?

On Today's show, we review:

- the youtube video "the office is closed"
- How do you answer a Help Desk call?
- the short-format podcast - listening to others.

Go to the Minute Tech iWeb page to subscribe or listen to this podcast: Minute Tech.

Show Notes/Transcript

..Alex.